Terms & Conditions
Please read these terms carefully. They explain how our free, independent support service works and your responsibilities when using it.
Last updated: 4 August 2026
1. About These Terms
These Terms & Conditions govern your use of the T4TECH (t4tech.services) website and free mobile & SIM support service. By using our website or contacting our helpline, you agree to these terms.
2. Independent Third-Party Service
T4TECH is an independent third-party mobile and SIM support service. We are NOT affiliated with, endorsed by, sponsored by, or connected to any mobile network or device manufacturer — including O2, EE, Vodafone, Three, Tesco Mobile, giffgaff or any other company. All trademarks, logos, and brand names belong to their respective owners.
T4TECH is an internationally registered company providing independent, free support services to UK mobile and SIM customers remotely. We are not incorporated in the United Kingdom, nor affiliated with any UK mobile network provider.
3. Our Service Is Free
Our support service is completely free of charge. We never charge callers any fees or commission, and calling our 0800 helpline is free from all UK landlines and mobile phones. We will never ask you for payment.
4. Nature of Our Guidance
We provide general information and guidance only. As an independent service, we do not have access to your mobile network account and cannot make changes to it directly. We will explain the steps so you can resolve issues with your provider yourself.
5. No Warranty
While we aim to provide accurate and helpful guidance, our advice is offered on an 'as is' basis without warranties of any kind. You remain responsible for any actions you take based on our guidance, and for any agreements you enter into with your mobile network provider.
6. Acceptable Use
When using our website and service, you agree not to:
- Provide false, misleading, or fraudulent information.
- Use the service for any unlawful or abusive purpose.
- Attempt to disrupt, damage, or gain unauthorised access to our website or systems.
7. Limitation of Liability
To the fullest extent permitted by law, T4TECH shall not be liable for any indirect, incidental, or consequential loss arising from your use of our website or reliance on our general guidance.
8. Intellectual Property
The content and design of this website are owned by or licensed to T4TECH. Third-party network and brand names are referenced for descriptive purposes only and remain the property of their respective owners.
9. Contact
If you have any questions about these terms, contact us at support@t4tech.services or call 0800 007 4010.